Chloebuy GIFT CARD TERMS AND CONDITIONS 

Gift cards can be purchased on Chloebuy. See below for the Chloebuy gift card Terms and Conditions. 

SECURE APPROVAL & FAST DELIVERY 

Simple, secure and fast to purchase a sweet Chloebuy Gift Card. 

REDEEMING GIFT CARDS 

Gift cards are redeemable for merchandise at checkout on Chloebuy. After entering your gift card during checkout, the amount paid will immediately be deducted from your gift card balance. If the total order amount exceeds your gift card balance, you can pay the remainder with a credit or debit card, PayPal account, etc. 

Chloebuy has the right to refuse gift card sales to anyone. 

VIEW YOUR BALANCE 

You can contact our customer service mailbox: info@chloebuy.com to check your balance.

Any remaining balance on the gift card after purchase can be used for future purchases. Balances can't be redeemed or exchanged for cash, except where required by applicable law. 

RETURNS 

Gift cards cannot be cancelled or returned once they are purchased. The e-gift card is valid for 36 months from the purchase date, any remaining balance past the 36 months will be invalid. 

  • If the order is paid with a gift card, the refund will be returned to the gift card; if the refund occurs after the validity period of the gift card, the amount will not be refunded. 
  • If you return product purchased with multiple methods of payment, the refund is first applied to the Gift Card, up to the original amount of the Gift Card. 

REASONS FOR FAILED DELIVERY 

None of us expects a failed delivery, but it may happen. In the case you’ve fully confirmed the recipient's email address while the e-gift card hasn’t been delivered. Here are the most common reasons: 

  • Recipient’s email inbox is oversize limit. 
  • Spam filter blocked the email or routed it to a spam or other folder 

If it doesn't work after all that, please contact our customer service. 

LOST OR STOLEN GIFT CARDS 

Chloebuy is not responsible for any destroyed, lost, stolen, or unauthorized Gift Cards. Treat gift cards like cash. 

FRAUD 

Chloebuy reserves the right to refuse, cancel or hold gift cards and orders for suspected fraud, for cards mistakenly issued in an incorrect denomination or for other violations of gift card policies. 

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